What's changing
Reorganized for cross-functional flow
Several departments are being reorganized to improve cross-functional collaboration and reduce duplicated workflows.
In Progress
Change Central
2026 Organizational Realignment
We're evolving how teams work together so decision-making is faster, collaboration is clearer, and support scales better across the company. This hub is your source for updates, timelines, leadership communication, and answers.
Phase:Manager Alignment
Last updated:May 2026
Sponsor:Executive Leadership Team
Impact:Moderate
Change Snapshot
The four things employees ask about most.
Who's impacted
Four teams in the first wave
Changes currently affect Product, Marketing, Operations, and Customer Experience teams.
Departments notified
Important dates
May through July rollout
Manager mapping begins May 10. Team alignment finalizes June 1. New structures activate July 1.
Timeline active
Employee support
People ready to help
Managers, HRBPs, and leadership are available to answer questions throughout the transition.
Support available
Timeline & Key Milestones
Here's what's already happened, what's happening now, and what's next.
Last updated May 22, 2026Milestone 01 · Executive Leadership Team
Executive planning complete
March 14, 2026 Completed
Strategy, scope, and guiding principles finalized by ELT.
Milestone 02 · VP & Director cohort
Leadership alignment sessions
April 2 – April 25, 2026 Completed
Senior leaders aligned on new operating model and team boundaries.
Milestone 03 · People Partners + Leaders
Manager mapping
May 10 – May 28, 2026 In progress
Each manager is being mapped to the new structure with HRBP support.
Milestone 04 · All People Managers
Team announcement rollout
June 3 – June 7, 2026 Under review
Cascade communications and 1:1s with every impacted employee.
Milestone 05 · People Operations
Reporting structure updates
June 15, 2026 Under review
Workday and org chart systems updated to reflect new reporting lines.
Milestone 06 · IT + Enablement
Systems transition
June 20 – June 30, 2026 Under review
Access, tooling, and dashboards re-aligned to new team structures.
Milestone 07 · Executive Leadership Team
Finalized org launch
July 1, 2026 Under review
New organizational structure is officially in effect.
Frequently Asked Questions
Questions employees are asking most often right now.
Last updated May 22, 2026Not immediately. Updated reporting structures will begin rolling out in phases beginning June 1.
#managers#phasing
Last updated May 20, 2026
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No employee compensation is being reduced as part of this realignment. Any level or scope changes will be discussed directly with you by your manager.
#pay#levels
Last updated May 18, 2026
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No. Health, leave, and equity benefits are unaffected by the realignment.
#health#leave
Last updated May 12, 2026
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Customer Success and Support Operations will begin aligning under one leadership structure in Q3.
#consolidation#CS#support
Last updated May 22, 2026
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The new organizational structure is officially in effect on July 1, 2026.
#launch
Last updated May 15, 2026
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Yes — channels, dashboards, and group permissions will be re-aligned during the systems transition window June 20–30.
#slack#tooling
Last updated May 22, 2026
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The Executive Leadership Team is sponsoring the realignment, with People Operations leading day-to-day execution.
#sponsor#ELT
Last updated May 10, 2026
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Leadership Updates
Direct from the people leading the change.
Last updated May 22, 2026MR
Maya Rivera
Chief Executive OfficerPosted May 21, 2026 · 4 min watch
A short message on why we're realigning now, what stays the same, and the kind of company we're building together over the next year.
JT
Jordan Tan
Chief People OfficerPosted May 18, 2026 · 5 min read
How manager mapping works, what to expect from your 1:1, and the support available to you and your team during the transition.
AL
Aisha Lin
VP, OperationsPosted May 15, 2026 · AMA recap
Recap of last week's all-hands AMA — the top five questions employees asked and the leadership team's responses.
ELT
Executive Leadership Team
Change progress summaryPosted May 22, 2026
Where we are against the timeline, what's on track, and the two areas we're watching closely heading into June.
Feedback Loop
You asked → We answered
We're sharing the questions employees are asking most often — along with answers and updates from leadership.
Last updated May 22, 2026Employee question
Answered"Will any teams be consolidated?"
Response
Yes. Customer Success and Support Operations will begin aligning under one leadership structure in Q3.
Jordan Tan · Chief People OfficerAnswered May 21, 2026
Employee question
Updated"How will hiring be affected during the transition?"
Response
Open roles are being re-prioritized against the new structure. Critical hires continue; non-critical roles pause until July 1.
Aisha Lin · VP, OperationsUpdated May 19, 2026
Employee question
Resolved"Will my manager change?"
Response
Many employees will keep their current manager. Where reporting lines shift, your current manager will tell you in a 1:1 before the change is reflected in systems.
People PartnersAnswered May 17, 2026
Employee question
Reviewing"When will we hear about team-level changes?"
Response
Team-level cascade communications run June 3–7, followed by individual 1:1s with every impacted employee.
Executive Leadership TeamReviewing — response coming May 28
Submit a question anonymously
Your question goes directly to the change team. We'll publish answers here when patterns emerge.
Resource Center
Org charts, manager guides, presentations, and recordings — all in one place.
Resource
Type
Updated
Owner
Download
Current org chart (May 2026)
Org Chart
May 22, 2026
People Ops
Future-state org chart (July 2026)
Org Chart
May 22, 2026
People Ops
Manager toolkit — cascade conversations
Guide (PDF)
May 20, 2026
People Partners
ELT all-hands recording
Recording
May 21, 2026
Internal Comms
Change overview deck
Presentation
May 14, 2026
Change Team
FAQ export (full)
Spreadsheet
May 22, 2026
Change Team